TaxNudgeOverdue Tax Specialists

FAQ

You're not the first to ask.

Plain-English answers to the questions we hear every day from people behind on their tax.

I'm years behind on my tax returns - can you still help?
Yes. We regularly help clients who are 5+ years behind, with an outstanding return for every financial year going back a decade in some cases. There's always a path forward, and it's almost never as bad as you think. We've seen every situation, and we won't judge you - we'll just get you sorted.
When do I have to lodge a tax return in Australia?
If you lodge a tax return yourself, the deadline is 31 October following the end of the financial year (1 July to 30 June). If you are registered with a tax agent before 31 October, you generally access a later lodgement date under the agent program - which is one reason it pays to nominate an agent early rather than let the obligation to lodge slide another year.
Do I have an obligation to lodge if I earned very little?
Often, yes. If tax was withheld from your pay, or you carried on a business as a sole trader, you usually still have an obligation to lodge - even where the final tax liability is nil. Where a return genuinely isn't required, the correct step is to lodge a non-lodgement advice with the Australian Taxation Office so the year is closed off rather than sitting as an outstanding return on your account.
What is the failure to lodge on time penalty?
The main penalty for an overdue return is the failure to lodge on time penalty. It is calculated in penalty units - one penalty unit for each 28-day period (or part of a period) the return is late, up to five units for most taxpayers. Larger entities are charged at multiples of that. On top of the penalty, general interest charge can accrue daily on any unpaid tax liability.
Will I get in trouble with the ATO for coming forward?
Coming forward voluntarily is almost always better than waiting for the ATO to chase you. As your Registered Tax Agent, we manage the communication and present your situation in the best possible light.
What records do I need to lodge an overdue return?
For most individuals, the starting point is your income statement (previously the payment summary) for each financial year, which is reported to the Australian Taxation Office by your employer and available through our agent portal. Add bank interest, dividends, private health details and your work-related deductions, and we can usually reconstruct a year even if your own paperwork is long gone.
How fast can you get me lodged and compliant?
Straightforward overdue returns and BAS are typically prepared and lodged within around 5 business days once we have all required records. Larger catch-ups involving multiple years, high transaction volumes, missing records, GST reconstruction or several entities may take around 2-3 weeks or longer depending on complexity. We'll give you a clear expected timeline before work begins. ATO debt negotiation and payment plan setup happens straight after lodgement.
What does it cost?
We work on fixed, transparent fees - you'll get a written quote before any work starts. Sole trader returns from $699 +GST, company returns from $1,599 +GST per annum, BAS from $299 +GST, ATO payment plan from $599 +GST. Multi-year catch-ups get an automatic discount (10% off for 2 years, 15% for 3–4, 25% for 5+). All prices exclude GST.
How do I pay your fee?
Fees are generally payable upfront. Approved payment arrangements may be available for qualifying multi-year engagements. Fee-from-refund may be available for eligible individual refund cases. You'll always have a written fixed-fee quote before any work starts.
Can you reduce my tax debt or stop penalties?
We can't guarantee specific ATO outcomes, but as Registered Tax Agents we can apply for penalty remission, negotiate with the ATO on your behalf, and arrange manageable payment plans. In our experience, taking action quickly almost always improves the outcome.
Can a failure to lodge penalty be remitted?
Sometimes. A remission request asks the Australian Taxation Office to reduce or cancel a penalty where there were circumstances outside your control - illness, family breakdown, natural disaster, a business collapse or a genuine misunderstanding of your obligation to lodge. A remission request is strongest once every outstanding return is actually lodged and the real tax liability is known, so we usually lodge first and request remission straight after.
Do you set up payment plans with the ATO?
Yes. Once your lodgements are up to date, we'll negotiate a payment plan that fits your cash flow and apply for remission of penalties and general interest charges where appropriate.
I'm a company director - am I personally liable?
Company directors can be personally liable for certain unpaid company tax obligations (PAYG, super and GST). The most important thing you can do right now is get lodged - that alone can change your options.
What do you need from me to get started?
Just a quick conversation. Once you book your free assessment, we'll let you know exactly what records we need and walk you through every step.
Is everything confidential?
Always. Everything you share with us is fully confidential and protected under our professional obligations as Registered Tax Agents.
Do you work with clients Australia-wide?
Yes - we work with sole traders and businesses right across Australia, entirely online or over the phone.

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